Our Promise
We want to ensure every purchase you make with us is secure and hassle-free. Our Money Back promise gives you that peace of mind! If you have not received your item or have received the wrong or damaged item, we will make sure:
- You get the item you had ordered or;
- You get a replacement part/item as quickly as possible; or
- You get a full refund.
It's as simple and straight forward as that!
How does the process work?
Submit request via our website | Attach images | Get the item or your money back! |
Even if you simply change your mind or are just not happy with your item, we will gladly accept a return within a 14-Day period for a refund or an exchange*.
Need help?
Call us on 020 3970 3939 or email us at [email protected]